Terms of Service

Texting Terms of Use for KEY PARTNERS PROPERTY MGMT LLC

Effective Date: 01/01/2024

Please read these terms carefully before using our service. By using the service, you agree to comply with these terms.

1. Service Description: Our service allows you to receive and send text messages to and from our designated text number specifically and only related to your tenancy.
2. Consent to Receive Messages: By using our service, you consent to receive text messages from us. Message and data rates may apply. Message frequency will vary.
3. Opt-Out: You can opt out anytime by replying “STOP” to a message or reply “HELP” for more information.
4. Privacy: We respect your privacy and use your information only to provide the service. For details, see our Privacy Policy.
5. Message Content: These messages may contain alerts, urgent notifications, events, property maintenance and other content related to the occupancy of your home and lease.
6. Support: Contact us at info@keypartnerspm.com for assistance.
7. CTIA Compliance: Our service complies with CTIA guidelines. Report concerns to us.
8. Changes to Terms: We may update these Terms from time to time to reflect changes in our Service or applicable laws. We will notify you of any material changes to these Terms, and your continued use of the Service after such changes constitutes your acceptance of the revised Terms.
9. Termination: We can terminate your access for violating these terms.
10. Governing Law: These terms are governed by your state and county of residence laws.
11. For questions: Contact us at info@keypartnerspm.com

Text Number Services Privacy Policy for KEY PARTNERS PROPERTY MGMT LLC

Effective Date: 01/01/2024

Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data.

1. Information We Collect: Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages. User-Provided Information: Any additional information you provide helps us improve our services and provide better support.
2. How We Use Your Information: We use your data to deliver text messages and updates related to our services, Improve our services and user experience, respond to your inquiries and provide customer support.
3. Message Content: These messages may contain alerts, urgent notifications, events, property maintenance and other content related to the occupancy of your home and lease. Standard messaging rates may apply. Message frequency will vary.
4. Data Security: We take all reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. Please do not text personal information such as social security numbers, banking information, etc.
5. Opt-Out: You can opt out of our messages at any time by replying “STOP” to a message. Reply “HELP” for more information.
6. Contact Us: For questions or concerns about your data, please contact us at info@keypartnerspm.com
7. CTIA Compliance: Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.
8. Changes to Policy: We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.